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Client Experience Survey
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WELL AND BEYOND EXPECTATION

JULY 2023

We worked closely with Scott in reference to the sale of our home in Maple Ridge, and a purchase of a new home also in Maple Ridge. Scott worked very closely with us at every step of the way. His attention to detail was second to none. Relative to the sale of our property, he was there for us at every turn. Specifically, what we could expect, as well as, the clarification of everything that was going on. He clarified and explained exactly what was happening at every turn. If we had a question, he responded to us promptly every time. He assisted us with all required documentation and required responses.

Relative to our new purchase he went well and beyond expectation. We were struggling with the purchase of a property we were trying to buy in the Okanagan. Hard to believe, he actually drove up and walked us through our intended purchase, explaining everything in detail. He walked us through the process, which included, specifically what we needed to do to make it happen. He taught us what to look for, as well as, exactly what we required prior to signing on the bottom line. Who does that?? Unfortunately, the deal went by the wayside. We made a mistake!! He helped us to pick up the pieces and move on. 

Finally, we did indeed purchase a place in Maple Ridge. Once again, Scott stepped up to the plate. Diligently working us through the process. It was a tough sale as the owner was struggling with the sale. He worked patiently with the other real estate representative to make it happen. Do not believe another agent could have made it happen. He never gave up. Talk about patience. We were very pleased with Scott and the final outcome. Very happy with our purchase. Couldn't have done it without him.


Thank you Scott:

 

C. & T. Ledger

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